Wednesday, March 17, 2010

E-Commerce in Kenya

I might not be as objective as can be in my post,but I will try and do due justice.

E-commerce (Electronic Commerce),provides one of the biggest and yet the best market place, that I can currently compare it to our market place with the only difference being you get extra services, like you just sitting in your house and your item of desire is dropped at your comfort and when as needed. This kind of market place (Flee  market) has grown as much internet has grown in the past few years.The good thing about the flee-online market is you get to utilise some payment which could be a little different from the norm.You get to use “plastic” money, meaning you don’t necessarily have to have hard cash to get your item at your door step.

Right in this country we have a phobia.According to Juliana,she actually thinks its a cultural thing.Well,I beg to differ,i think its phobia,from certain stories or incidences that have occurred in the past with people and generates fear that something might happen to them if they use credit cards.Thats so wrong,People should take advantage of the “plastic” money that offers a lot more security if anything.We are always thinking that in case we use our credit cards,we will loose our hard-earned cash to scams and phishing.Well,there are many things to counter that.Will review that in just a bit.

Kenyans, should take advantage of our internet(Fibre) and start shopping online.You find its a lot cheaper to shop online than to shop in a store in town.Well,there is a debate of if for example if you shop clothes it will not fit,or a shoe will not be the right size,well,my opinion,here is simple,you know your shoe size,if you have been in this world for over 20 years,then you can never miss your shoe size or your clothes size.So cut me some slack,and avoid the B.S.

Look at the advantages we would generate from E-commerce in the country.Imagine of a situation where say Savannis or Text book centre,can have a site where you just go up online and you choose a book and within a span of 3 minutes you buy the book,then in another 1 hour its delivered at your address.Talk of total bliss all at a go.Think of yourself as a workaholic,the person who forgets stuff/shopping for your house,and once you land in your house you remember that you need some stuff to do your dinner,Log in and you are able to place an order and within an hour or less,you have things on your door step.

How about we reduce the stress of queuing and Kids nagging you kwa supermarket,and you just log –in online and have a go at what you want?That’s what we should aim at.Making sure people have things comfortably and conveniently.I think we need to explore more into the Electronic Plastic Shopping(EPS). Looking at it,what is actually missing is the infrastructure and of course the PR to make people feel secure while shopping and offer some incentives,of course like lower prices of certain commodities.

1 comment:

  1. hey,
    Great meeting you, and thanks for blogging this. Perhaps I should qualify the statement I made re: cultural... I think I added that we are a low trust society right now, like you mentioned, people have been burned one too many times and the current circumstances are that our perception/reality is that we cannot risk using credit cards just yet. Things have to change, controls have to make us feel like we can trust the system. Till that happens, I am afraid not as many people will take to e-commerce/credit card purchases. Just recently there was credit card skimming going on at Nakumatt Junction...

    ReplyDelete